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What Makes an Excellent Property Manager? 10 Qualities to Look For

Qualities of a good property manager

Looking to hire a property manager for your rental apartments? Knowing the qualities to look out for in a property manager will ensure you have an asset that keeps appreciating in value over the years.

As a homeowner, your choice of a property manager is critical to the long-term status of your properties. A property manager can be the difference between a well-maintained property that attracts tenants and generates revenue and a poorly managed one that causes problems and financial losses.

While many qualities contribute to the success of a property manager, this article discusses ten that you should look out for when choosing one.

Qualities to Look for in a Property Manager

An excellent property manager should possess most of these qualities and, where they’re found wanting, show a strong desire to learn:

1. Experience

Like in other professions, experience is a quality you should look for when hiring a property manager. Ensure that you hire a property manager that has a track record of excellently managing similar properties or even turning around properties from a bad state to a profitable one. 

Asking questions concerning the experience of a property manager will help you avoid hiring someone who might likely make a mess of your property because they’ve not handled something similar in the past.

2. Flexibility

An excellent property manager must adapt quickly to changing situations and be willing to work flexible hours to accommodate tenant needs.

This quality is crucial because hiring a non-flexible person might mean leaving important, urgent tasks unattended until they’re free to handle them, resulting in dissatisfaction among tenants. 

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3. Trustworthiness

Of course, hiring a property manager you can’t trust is like signing a treaty with the devil. You must be ready to hear stories about how funds, documents, or other vital property details were mismanaged.

Hiring an estate property manager who is reliable, honest, and trustworthy takes the load of constantly keeping up with the management of your properties off your shoulders. It lets you relax, knowing your property is in safe hands.

4. Professionalism

An excellent property manager is professional to the core. They understand how to deal with tenants, contractors, investors, and others in a way that makes everyone happy and satisfied. This includes knowing when to be patient and aggressive when dealing with defaulting tenants and contractors.

You can’t afford to hire a property manager who doesn’t exhibit professionalism. Doing so might result in you seeking mediation attention all the time, which, in most cases, might result in a financial loss. You can succeed in making a proper and profitable property investment if this continues.

5. Tech Savviness

One of the essential qualities to look out for in a property manager is their ability to use property management technologies that make work easier. Like other industries, the property management industry is rapidly evolving, with many technologies like artificial intelligence (AI) popping up to enable managers to track leases, collect rent, manage finances, and cultivate strong relationships with tenants.

A tech-savvy property manager helps streamline operations and reduce property management costs, thereby increasing the profitability of your properties.  

6. Excellent Organizational Skills

Most property managers have multiple properties under their care, meaning their focus won’t be on your properties all the time. That’s why excellent organizational skills are one of the qualities you should look out for when hiring a property manager.

An excellent property manager can organize several projects simultaneously and pay close attention to details. They will also set up systems and processes to ensure your property is adequately cared for, even in their absence.

Also check: 5 Benefits of Using Self-directed IRA to Invest in Real Estate

7. Strong Communication Skills

Like in every relationship, strong communication skills are vital to a quality relationship between a property manager, landlord, and tenants. A property manager who listens without prejudice can efficiently resolve tenant complaints, implement the landlord’s suggestions, and effectively pass along sensitive information without causing chaos.

The ability of a property manager to communicate effectively will lead to the long-term profitability of a property. This is because tenants will not only be satisfied but also pay their rent and bills on time.

8. Patience and Diplomacy

Sometimes, getting tenants who are extremely difficult to manage is inevitable. If you are not careful, you’ll always be at loggerheads with such tenants, to the extent of settling some issues in the courtroom.

However, with a property manager who is patient, calm, and diplomatic when dealing with such challenging tenants and situations, it becomes easy to resolve issues before they escalate.

Also read: Why Sustainable Real Estate is the Next Big Trend

9. Good Financial Knowledge

Property management involves rental payments, property taxes, contract and tenancy negotiations, and other financial transactions. Therefore, looking for a property manager with a good understanding of accounting, budgeting, contract negotiation, and financial management is essential.

Having these qualities enables a property manager to ensure costs are drastically reduced, and revenue-generation systems are adopted to manage your properties.

10. Strong Understanding of the Local Real Estate Market

Industries change over time, and so do the regulations guiding their activities. The real estate market isn’t left out, as governments (both state and local) keep updating laws and regulations guiding the ownership of properties in their environment.

An excellent property manager understands these laws and regulations and keeps up with the latest trends in the industry.  

Check: 5 Reasons to Invest in Vacation Rentals

Conclusion on the Best Qualities to Look Out For in a Property Manager

Excellent property management is one of the critical aspects of owning real estate. Why is having good qualities important as the leader of a property management company? When you manage a property poorly, it becomes challenging to retain tenants and maintain profitability in the long run.

While the qualities of an excellent property manager are not exhaustive, getting a manager who possesses these qualities ensures your property is effectively managed for better profitability.



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Godwin Uchenna is a content writer, copywriter and contributor at EntrepreneurBusinessBlog.com. You can connect with him on Facebook for your content writing services - https://www.facebook.com/azuama


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