By The virtual office service industry is in its infancy, and as technology develops and broadband Internet becomes the norm, more and more entrepreneurs will continue to enjoy the many benefits that virtual office services offer.
If you are new in the virtual office service industry, it’s important you pay close attention to these best practices for virtual team management so that your new startup will be able to achieve her vision.
For those who are not yet familiar with a virtual receptionist and the services a virtual office provider offers, here is a brief overview.
Virtual Connectivity Can Now Be Prompt
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The Internet is an amazing platform that offers the business owner a range of benefits, and with a virtual receptionist service, all your calls can be answered in a professional manner by someone who is actually at another location.
Knowing how important your time is to you will propel you to see more reasons why your business needs a call center service agent. Interestingly, this doesn’t cost a fortune because we have used it severally in our company.
Let’s look at a small business in Sydney, for example, where the owner actually runs an e-commerce site, and rather than go to the expense of renting office space, he uses the services of a local virtual office provider, where he can have a prestigious CBD business address and all of his incoming calls are answered by a virtual reception person, who is working at the virtual office company’s premises.
The virtual receptionist would be fully briefed on his business and would have a script to be used when answering calls, which can be instantly connected to any mobile or landline anywhere in the world.
Projecting the Right Image Becomes Easier with a Virtual Receptionist
Running a business from your spare room doesn’t exactly give a potential customer confidence, but a business address in the CBD would raise an eyebrow or two.
Having a professional receptionist answering the phone, as she would if you directly employed her, projects the right image, and with the power to transfer the call or take a message, your customers are always met with a polite and professional voice.
Ajaero Tony Martins in this informative article published on Evan Carmichael’s blog gave an in depth look at the importance of good image in a business environment. With the right image and reputation, winning grants become easier.
A Virtual Receptionist Makes It Easier for You to Be in Control
As the business leader, you need to have a prompt communication platform, and by teaming up with an established virtual office provider, you have a range of powerful resources at your disposal.
You might be about to launch a new product, and are expecting a high volume of enquiries, and your virtual office provider can process any number of phone lines. This is particularly important if you are planning to launch a viral product on JVZoo.
For businesses that operate an out-of-hour emergency call out service, having a virtual office connection ensures that the right people get the message, whatever the time, day or night.
Virtual Receptionist Do Message Taking Services
This is an essential component, and any message can be instantly relayed to the email address of your choice, or alternatively, sent to you as an SMS.
A growing business requires more resources and with a virtual office partner, you are always covered, and with their high level of flexibility, you only pay for the services you use.
The list of services that a virtual office company provides allows the small business to project the right image, while making sure that everyone stays connected.
If you would like to know more about virtual office services, an online search will certainly bring up a list of providers, and by talking to an established company, you might be surprised at how reasonable their services are.
Hello Emenike,
Good one over here 🙂
This one is like a hike in the industry these days, having a virtual receptionist in today’s business is being increasing
and big companies are adding this one to their desk.
Today every one wants to have some one professional in every work aspects of theirs. They know that they can not ignore
even the minimum chances of being letting go any kind of opportunity.
The communication platform is very necessary, to have a good relation with the customers, if the one do not have a
respondent feature and some one who is not able to take the calls efficiently then it leaves a bad image behind, thus
having a virtual receptionist do plan an important role in the act.
Thanks for the share.
Shantanu.
Hi Shantanu,
Thanks for reading. Glad to read your contribution here.
Emenike
Hi Emenike,
It’s great to read your post. I was busy with my projects, that’s the reason I was inactive a bit, specially reading & commenting was completely off.
But Anyways, Thanks for the interesting & informative read. Keep up the good work and enjoy the holidays.
A Very Happy New Year Emenike! Cheers
~ Donna
Thanks Donna,
It has always been a pleasure to have you around. Enjoy your new-year.
Emenike
Emenike, great post!
Shantanu, I agree with you on importance of finding the right person for this role as well as finding the right platform. Investing in tech, like business phone systems, is also very important https://businesstelecom.com.au/phone-systems/